We use Dynamics NAV. In our end of day batch while closing EFTPOS receipting, we receipted $2000 in EFTPOS but processed $2036 through our system. A receipt of $36 was processed twice by mistake. How can we rectify this is our system.
Hi, if you have already completed a bank reconciliation, you need to cancel it first. Sorry I don't know your specific version, you can refer to the information below.
Hi Yun, If I will post general journal, one side is Bank GL account which I believe should be done through Bank reconciliation side? If I will use Bank GL account directly, whether it will make any issue for bank reconciliation?
Thanks Zhu, but my purpose is to reverse $36 from revenue account GL and Bank account GL, which is needed in the NAV system. I am not going to change anything in EFTPOS. So is there something I can do to reverse $36 in NAV?