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Here is what i have found in the event log.
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Faulting application name: Ax32.exe, version: 6.0.1108.670, time stamp: 0x4fe8e851
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000005
Fault offset: 0x0003ae7a
Faulting process id: 0xfb44
Faulting application start time: 0x01ce00eb2321ce79
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Report Id: 67cc990c-6cde-11e2-91f0-d4ae5290231b
Can anyone point me in the right direction?
Try clearing usage data and deleting user cache
You need to check the configuration file on the client. This is caused by a number of things, but it usually concerns these settings. I'd see if ithe client was pointed at the right server first.
Go to Start > Control Panel > Administrative Tools > Microsoft Dynamics AX 2012 Configuration, and start comparing settings to users with working accounts. You'll probably find something.
Independent, Freelance Consultant and Dynamics Development Instructor
Thank you for that suggestion. Clearing out the .auc file from the users profile fixed the problem.
How do you do this? "Try clearing usage data and deleting user cache" (AX32 is on a citrix server) other users are not having this issue....Thanks in advance....
Usage data is held within AX.
Login as the user. Go to File > Tools > Options > Usage data and click the Reset button to delete all usage data. Then log off and log back in.
Clearing the cache is a bit tricker, becuase where it is depends a bit on the operating system. You're looking for files with a .auc extension and they're probably in something like C:\Users\xxxx\AppData\Local
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