Our support engineers have assembled the top recommended solutions for you.
Microsoft Dynamics AX 2012CRM Connector in Microsoft Dynamics AX 2012Financials Management in Microsoft Dynamics AX 2012Upgrading to Microsoft Dynamics AX 2012
Microsoft Dynamics AX 2009
Application Object Server (AOS)
Enterprise Portal and Role Centers
Inventory Costing in Microsoft Dynamics AX 2009
Invoice Settlements/Discounts/Reversals
SSRS and SSAS Integration
Workflow
Here is what i have found in the event log.
Application: Ax32.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at <Module>.NavigationPaneHost.LoadMenuW(NavigationPaneHost*)
at <Module>._wWinMainCRTStartup()
Faulting application name: Ax32.exe, version: 6.0.1108.670, time stamp: 0x4fe8e851
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000005
Fault offset: 0x0003ae7a
Faulting process id: 0xfb44
Faulting application start time: 0x01ce00eb2321ce79
Faulting application path: C:\Program Files (x86)\Microsoft Dynamics AX\60\Client\Bin\Ax32.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
Report Id: 67cc990c-6cde-11e2-91f0-d4ae5290231b
https://community.dynamics.com/product/ax/f/33/p/81629/155260.aspx
Can anyone point me in the right direction?
Try clearing usage data and deleting user cache
You need to check the configuration file on the client. This is caused by a number of things, but it usually concerns these settings. I'd see if ithe client was pointed at the right server first.
Go to Start > Control Panel > Administrative Tools > Microsoft Dynamics AX 2012 Configuration, and start comparing settings to users with working accounts. You'll probably find something.
Independent, Freelance Consultant and Dynamics Development Instructor
http://www.instructorbrandon.com
http://www.youtube.com/user/BrandonAhmad
Tim,
Thank you for that suggestion. Clearing out the .auc file from the users profile fixed the problem.