Error while starting EP AX 2012

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Event Viewer Error is as follows :

An unhandled error has occurred. To view details about this error, enable debugging in the web.config file or view the Windows event logs.

Dynamics Adapter CallStaticClassMethod failed.


at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsSession.HandleException(String message, Exception exception, HandleExceptionCallback callback)

at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsAdapter.CallStaticClassMethod(String className, String methodName, Object param1, Object param2, Object param3)

at Microsoft.Dynamics.Framework.Portal.AxWebSession.GetGlobalWebSession()

at Microsoft.Dynamics.Framework.Portal.AxWebSession.InitializeWebSession(Guid siteId, String localSiteLink, Boolean isAxaptaSite, String masterClass, Boolean isPostBack, Boolean isPostSafe, Boolean isSharePoint)

at Microsoft.Dynamics.Framework.Portal.AxSharepointWebSession.InitWeb(HttpContext context, Boolean isPostBack)

at Microsoft.Dynamics.Framework.BusinessConnector.Session.DynamicsSession.AddRef(ICacheContext context, Object lockobject)


Please help me find out the reason for this error.

Thank you.

All Replies
  • Can try to reinstall the .NET Business connector?

    It seems like to happen because of .net buisness connector.

  • I have already tried it.

    Even I reinstalled EP, VS tools and .Net business connector.

    But after reinstalling I am facing the same error.

  • Ok, Let me know the AX and sharepoint are insalled on the single machine?

    EP is working based on the Sharepoint Server. Can you verify the Sharepoint Admin page working well?

  • I have checked the sharepoint site. It is working fine. I can see the share point site in the browser.

  • I think I had this a while back and it ended up in a security issue. Could it be the same here?

  • try to update the .net framework.and also check for services if any services was stopped.

  • could you be so kind and help how to start sharepoint Admin Page (using AX2012 R2 VM)



  • Are you sure you've assigned a Business Connector Proxy Account within AX?

  • thx, but I'm beginner (I have expected that demo VM will be set up in general :( ) Could be so kind and tell me where assign a connector ..?

    Glad for help


  • I have the same issue here, Could you tell me if it has been resolved with you, and how please.


  • same issue with me, can any1 resolve this please :D

    i have installed new databases on the same server with new db sever config in the aos server config. Now all is set as far as i have checked but EP is giving this error


    Flashing LEDs, birds & beasts, Shahid Afridi's brand of cricket, Ferrari RED, madZizouFan, and an honest strive to find out the REAL BIG TRUTH