Our support engineers have assembled the top recommended solutions for you.
Microsoft Dynamics AX 2012CRM Connector in Microsoft Dynamics AX 2012Financials Management in Microsoft Dynamics AX 2012Upgrading to Microsoft Dynamics AX 2012
Microsoft Dynamics AX 2009
Application Object Server (AOS)
Enterprise Portal and Role Centers
Inventory Costing in Microsoft Dynamics AX 2009
Invoice Settlements/Discounts/Reversals
SSRS and SSAS Integration
Workflow
In Service Management Module, when creating a Service Agreement the system is asking for a mandatory project ID.
Is there any provision to create a Service Agreement against a Customer and Not Against a Project.
As per one of my requirements, I need a Service Agreement against a customer, so as to map the Service Objects against that agreement. Since I need only one Service Object Relation against a Customer ( I don't want the Object Relation to change every time i create a new project), is there any way I can use the same Service Agreement against multiple projects.
Hi Raghuram,
As far as I know this isn't supported in the standard AX Service Management module since everything is working via the project module. We offer a Service Management module (www.dynamicssoftware.com/.../service-management-software) that is also using projects, but in the background. In this module you can define service contracts/agreements for multiple service objects. Therefore there is no need to change the object relation everytime you can a new project.
Feel free to contact me if more information is required.
Best regards,
Sven