error when selecting customer account in payment Journal

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in  ax 2012 r2

when create new payment journal and go to lines then select customer account I got the below error

"unable to find unique dimension code combination record corresponding to the entered values"

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  • There is ledger account mapped with every customer group.

    AR-> Setup> Customer Group> Setup Tab. here you find this mapping.

    Now check what group is mapped with selected customer and go to that Ledger Account.

    In Ledger Master Form-> Dimension set rules Tab.  here we defined the dimension sets which must be filled when we post any transaction which hit this Ledger.

    U have to fill any one combination in your payment journal. and try again to post it.

    - Thanks & Regards


  • Harry, I don't think there is a 'Setup' tab on the Customer Groups form, in AX 2012 R2

    Zvika Rimalt * Dynamics AX Business Analyst/Functional Consultant * Vancouver, BC, Canada

  • the issue was a wrong import of the screen from FP version into R2, we deleted the imported screen and issue solved thank you all