At Convergence 2012 we've introduced a vision for modern business applications , utilizing the Metro style design standard. We're exploring these design advances as we continue to execute on our...

The FIA Formula 1 World Championship is the most widely watched sport in the world, complete with exotic venues, glamorous spectators, and competitors running some of the fastest circuit-racing cars made...

The National Retail Federation Big Show begins January 15 in New York City, and the program this year reflects the industry's growing push to set new standards for customer service, as well as the...

Is it time for you to do the same? Understanding and retaining customers is critical to the success of any organization. This concept is the core tenant for customer relationship management (CRM) solutions...

I was in Los Angeles July 11-14 for WPC 2011 and got a chance to meet with many of our Microsoft Dynamics partners and to host a Value keynote session on the opening day. I found the mood around the convention...

As the economy continues its recovery, industry experts forecast renewed optimism in the software industry and the business applications space. Predictions include investments in business applications...

When it comes to evaluating CRM systems, customers have told us they are looking to get the most value from their technology investment and the best fit for their business. What they want are solutions...

It’s no secret that the cloud is a key focus area for us at Microsoft. We appreciate what the cloud allows our customers to do, the exciting new possibilities it allows us to explore, and the unique...

Today you’ll be seeing a new advertising campaign under the banner of “Don’t Get Forced. Get What Fits.” When customers who switched from Salesforce.com told us they got forced...

If you look closely at any successful company you will find productivity is the engine fueling growth. When business leaders think about improving the effectiveness of their people, they look to remove...

Michael Park poses questions attendees may want to explore while attending OpenWorld. Lately, when speaking with our partners, I have been struck by how often I’ve heard that customers of ours, like The...

In this fast-track world of social communities and online conversations, your organization’s brand - more than ever - needs to build and continually reinforce its emotional connection with your customers...