Synchronizing User License Changes in Business Central

Synchronizing User License Changes in Business Central

In Business Central, managing user licenses effectively is crucial for maintaining proper access control and ensuring compliance with licensing agreements. If you've recently changed a user's license type from an External license to a Business Central Essentials license and haven't seen the changes reflect in Business Central, here's what you need to know.

Common Issue: License Changes Not Reflecting
You may find that changing the license in the Microsoft 365 Admin Center doesn't immediately reflect in the Business Central user's settings. This delay can be confusing and frustrating, especially if you expect the update to occur automatically.

Why It's Not Automatic
In Business Central, user license changes from Microsoft 365 do not automatically sync. This setup allows for more controlled and deliberate license management, but it requires manual intervention to update the licenses within Business Central.

Solution: Manually Update Users from Microsoft 365
To sync the changes, you need to manually update the user information. Follow these steps:

1. Navigate to the Users Page:

   • In Business Central, go to the Users page. You can find this by using the search bar.

2. Select "Update Users from Microsoft 365":

   • On the Users page, select the Update Users from Microsoft 365 action. This action will manually trigger the synchronization process, pulling in the latest user and license information from Microsoft 365.

3. Verify the Changes:

   • After updating, verify that the user's license now reflects the changes you made in the Microsoft 365 Admin Center.

Final Thoughts
It's essential to remember that updating licenses is not automatic and requires manual synchronization to take effect in Business Central. By following the steps outlined above, you can ensure that user licenses are accurately updated, and access rights are correctly managed.

Keeping licenses updated helps maintain a secure and compliant Business Central environment, giving the right users access to the tools they need.