CRM Subscription Management Error

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Hello All,

Our CRM online has reached 80% of its storage limit. so we received warning as below:

"Your organization has reached 80% of its storage limit. When the storage limit is exceeded, people will be unable to add data, such as records, to Microsoft Dynamics CRM Online."

So we need to check database storage usage and when clicking:

Settings > Administration > Subscription Management.

Appeared an error to us as below:

Error

An error has occurred.

Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

Please help !

Thanks.

All Replies
  • Hi Fady Monir Samy, good morning,

    My name is Andrés Guzmán, I'm glad to help you.

    Reading your issue, I recommend you to create a Technical Support Case to check your organization of particular and specific way. I think is the best option for you.

    Have a great day,

    Thank you for using Microsoft Dynamics CRM Communities,

    Dynamics CRM Support Blog

    Andres Guzman
    Support Engineer
    Microsoft Dynamics CRM

  • OK Thank You

  • Your Welcome, have a great day!

    Thank you for using Microsoft Dynamics CRM Communities,

    Dynamics CRM Support Blog

    Andres Guzman
    Support Engineer
    Microsoft Dynamics CRM