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Suggested Answer
EricVC asked a question on 21 Aug 2014 10:43 AM

Every time the user tries to open a contact in outlook/crm, he get the pop up blocker error. I've already tried several MSFIXIT's and uninstalling other browsers, as well as re-registering .dlls. Originally the fixit's wouldn't even open in IE, they just opened a new blank tab, but I opened a fixit in chrome to fix that.

Any suggestions?

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Suggested Answer
Satish Tiwari responded on 22 Aug 2014 7:25 PM

Can you try below steps and let us know the results ?
In Internet Explorer, click on Tools | Pop-up Blocker | Pop-up Blocker settings | Add CRM URL
If above steps do not help us than can you share screenshot of the prompt here. Does prompt still appear if you disable CRM add-in from outlook ?

Regards,

Satish Tiwari

Support Engineer

Microsoft Dynamics CRM

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Ville Andreas Rantala responded on 23 Aug 2014 7:41 PM

Do you have a Toolbar in your nav? turn it off and check out.

Maybe thats would help.

Regards

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Suggested Answer
Satish Tiwari responded on 22 Aug 2014 7:25 PM

Can you try below steps and let us know the results ?
In Internet Explorer, click on Tools | Pop-up Blocker | Pop-up Blocker settings | Add CRM URL
If above steps do not help us than can you share screenshot of the prompt here. Does prompt still appear if you disable CRM add-in from outlook ?

Regards,

Satish Tiwari

Support Engineer

Microsoft Dynamics CRM

Reply