Hi
We have recently configured to send out Customer Statements in D365 automatically via email to our customer accounts and the beginning of each month. This month when the batch job ran, the emails were sent correctly however the job went into a continuous loop and kept sending out duplicate emails. We had to abort the batch job to prevent further emails being sent out.
-Used the Customer Statement (Excel) from LCS
-Filters used to only select invoices and send out to invoice accounts only and exclude one customer.
-Batch job to run at the 1st of every month.
Has anyone come across this and how d we tell the system to only run the query once?
Thanks
Reshma