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D365 Mobile App - Error in Retrieving Data

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Posted on by CU01051344-0
Hi,
 
I am creating a simple mobile app for D365 finance and operations. I have just created a simple page to view all the sales order. Initially there were only four fields in the app and it was running successfully. Later I added two more fields (created date and time, mode of delivery). For reference, below is the screenshot.
 
 
After updating the app it was giving error /There was an error retrieving the data/ on mobile application. I unpublished the app and again published but the error is same. For reference, below is the screenshot. I am unable to understand why it is happening. Can anyone please help me to give idea how to resolve this issue.
 
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Categories:
Development / Customization / SDK
  • Suggested answer
    alex1 Profile Picture
    alex1 on at
    D365 Mobile App - Error in Retrieving Data
    Efficiently tackling data retrieval errors in the D365 Mobile App is
    pivotal for uninterrupted productivity. Identifying root causes,
    ensuring network stability, and optimizing queries can significantly
    enhance user experience. With proactive troubleshooting and robust
    support, users can seamlessly harness the app's functionalities, driving
    business success.
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    D365 Mobile App - Error in Retrieving Data
    Hi,
    It seems that a problem occurred when adding these two fields. You can try adding other fields to see if the problem still occurs. I initially guessed that maybe the field type was DateTime which was not recognized, but I saw that there are also fields about date and time in the official documentation. Version 2.2.8 of the finance and operations mobile app fixes the known issues with the date and time pickers in iOS14. Ensure that you have the latest version of the app if you are experiencing issues running the application on iOS14.
    You can refer to this official document: Sales orders mobile workspace - Supply Chain Management | Dynamics 365 | Microsoft Learn. This article provides information about the Sales orders mobile workspace. This workspace helps you stay up to date about your sales orders anywhere and anytime.
    Best regards,
    Kevin

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