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Dev box error :Environment type not supported due to missing mandatory certificate

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Posted on by HBrook 68
Getting this error on newly deployed dev box. We have followed the steps as to security certificate and azure Entra ID correctly. Microsoft had an initial call and verified the settings as well. No luck.
 
Any idea what might be going on?
 
We have a call with Microsoft later today to dig into this further.
 
Another Edit: None of the integrations are working and even D365 app is not coming up. 
 
Edit: forgot to mention that 
 steps did not work.
 
Edit 2: Error is in the event log. 
 



 
at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at
System.Environment.get_StackTrace() at
Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration.GetEnvironmentTypeAndCertThumbprint(String&
environment, String& certThumbprint) at
Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration.EnsureEnvironmentAndCertificateName(String
environment, String certificateThumbprint) at
Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration..ctor(String
environment, String certificateThumbprint, String serviceCatalogID, String
cachePath, Object extraInformation, String sqlConnectionString, Int32
refreshDataIntervalInSec) at
Dynamics.AX.Application.SysFlightingService.ensureProvider() at
Dynamics.AX.Application.SysFlightingService.`isFeatureEnabled(String
_featureName) at
Dynamics.AX.Application.SysFlightingService.isFeatureEnabled(String
_featureName) at Dynamics.AX.Application.Global.`isFlightEnabled(String
_flightName) at Dynamics.AX.Application.Global.isFlightEnabled(String
_flightName) at
Dynamics.AX.Application.NonBlockingContinousNumberSequenceFeature.isEnabledByDefault()
at
Microsoft.Dynamics.ApplicationPlatform.FeatureExposure.Implementation.FeatureMetadataStateProvider.EnabledByHardcodedState(IFeatureMetadata
feature) in D://dbs//sh//l23t//1211_210841//cmd//9
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Integrations
  • Verified answer
    HBrook Profile Picture
    HBrook 68 on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    The problem has disappeared after a deployed a new VM.
  • Suggested answer
    Navneeth Nagrajan Profile Picture
    Navneeth Nagrajan 1,225 on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi,
     
    Looking at the logs you have a Flighting issue. Flighting issue usually occurs when there the system is out of memory or if there is a OutOfMemory exception. Your AOS is overloaded. If this is a cloud hosted environment then request you to raise an incident with MS and increase the capacity on this machine or else request MS to re-provision the environment. If this is an on-Premise version then you can request your Azure administrator to increase the capacity on the system. 
     
    Hope this helps. Happy to answer questions, if any.
     
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,377 Super User on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi Harry,
     
    In the text you shared, there is no line with "Environment type not supported due to missing mandatory certificate". You mentioned that the error is in the event log. Did you only share the details of the error? If this is found in the Windows event log, did it happen once or multiple times? Is it impacting the Dynamics 365 application itself? Is e.g. a user complaining about a non-functioning feature? 
  • Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 4,312 User Group Leader on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi @Harry,
     
    Please raise a ticket with Microsoft for further investigation.
     
    BR,
    Mohamed Amine MAHMOUDI
  • HBrook Profile Picture
    HBrook 68 on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Error is in the event log
     
    at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at
    System.Environment.get_StackTrace() at
    Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration.GetEnvironmentTypeAndCertThumbprint(String&
    environment, String& certThumbprint) at
    Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration.EnsureEnvironmentAndCertificateName(String
    environment, String certificateThumbprint) at
    Microsoft.Dynamics.ApplicationPlatform.AOSFlighting.StaticFlightingServiceConfiguration..ctor(String
    environment, String certificateThumbprint, String serviceCatalogID, String
    cachePath, Object extraInformation, String sqlConnectionString, Int32
    refreshDataIntervalInSec) at
    Dynamics.AX.Application.SysFlightingService.ensureProvider() at
    Dynamics.AX.Application.SysFlightingService.`isFeatureEnabled(String
    _featureName) at
    Dynamics.AX.Application.SysFlightingService.isFeatureEnabled(String
    _featureName) at Dynamics.AX.Application.Global.`isFlightEnabled(String
    _flightName) at Dynamics.AX.Application.Global.isFlightEnabled(String
    _flightName) at
    Dynamics.AX.Application.NonBlockingContinousNumberSequenceFeature.isEnabledByDefault()
    at
    Microsoft.Dynamics.ApplicationPlatform.FeatureExposure.Implementation.FeatureMetadataStateProvider.EnabledByHardcodedState(IFeatureMetadata
    feature) in D://dbs//sh//l23t//1211_210841//cmd//9
     
     
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,377 Super User on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi Harry,

    I'm not able to see the error in your update. Can you also tell when exactly the error is raised? Do you also get an error in the Dynamics 365 web client itself?
  • HBrook Profile Picture
    HBrook 68 on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Thanks Andre, added errors in the question itself.
  • Andre Arnaud de Calavon Profile Picture
    Andre Arnaud de Cal... 283,377 Super User on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi Harry,
     
    Can you tell where exactly you get this error? Probably you can paste a screenshot here?
  • HBrook Profile Picture
    HBrook 68 on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    oops, forgot to mention that already followed instructions in that link, did not help at all.
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 4,312 User Group Leader on at
    Dev box error :Environment type not supported due to missing mandatory certificate
    Hi @Harry, 
     
    hope the following helps
     
    Best regards,
    Mohamed Amine MAHMOUDI

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