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Stopped Workflow notifications not appearing in Action Center

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Posted on by Tracy Dobbs 42
For all sorts of reasons, I need the Stopped workflow notifications to appear in my AP users' Action Center, not be sent via email.  

Does anyone know how to do this?  They do have Send notifications to Action Center set to Yes in their User Options.  But they aren't seeing the notifications, only I am as System Admin.
 
Thank you,
Tracy Dobbs
Categories:
Administration and Setup
Financial Management
  • CU09051514-0 Profile Picture
    CU09051514-0 on at
    Stopped Workflow notifications not appearing in Action Center
    Was this issue ever resolved? I'm having the same issue! Action center notifications are appearing for assignments of a work item to an approver, but notifications to the originator do NOT appear. 
  • Tracy Dobbs Profile Picture
    Tracy Dobbs 42 on at
    Stopped Workflow notifications not appearing in Action Center
    I have another update.  The AP users are getting Stopped Workflow notifications in their action center for some workflows but not for Vendor invoice, type VendProcessInvoice and VendProcessInvoiceLine.  I don't think it a permission problem, but I suppose I could be wrong.
     
    Any other ideas?
     
    Thank you!!
    Tracy
  • Suggested answer
    Waed Ayyad Profile Picture
    Waed Ayyad 2,526 on at
    Stopped Workflow notifications not appearing in Action Center
    Hi Tracy,
     
    Do the other notifications (other than stopped) appear on the action center? If no it seems some missing roles/privileges you should add on order to see it .
     
     
    Thanks
    Waed Ayyad
    Please mark this answer as "Verified" if it solved your issue. In order to help others who will face a similar issue in the future
     
  • Tracy Dobbs Profile Picture
    Tracy Dobbs 42 on at
    Stopped Workflow notifications not appearing in Action Center
    I already went to the link Kevin provided.  It does not contain information on how do configure users so they get the messages they need to see.
     
    Their role is Accounts payable manager
     
    Thanks!
     
  • Layan Jwei Profile Picture
    Layan Jwei 3,079 Super User on at
    Stopped Workflow notifications not appearing in Action Center
    Hi,
     
    What are the roles for the other users? maybe there is a missing privilege .
     
    Thanks,
    Layan Jweihan
  • Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Stopped Workflow notifications not appearing in Action Center
    Hi,
    You can refer to this official document: Messaging system for finance and operations apps - Finance & Operations | Dynamics 365 | Microsoft Learn. This article describes the rich, powerful messaging system in finance and operations apps. Messages in finance and operations apps are generally shown in one of these places: message bars, the Action center, or message boxes.
    Best regards,
    Kevin
  • Tracy Dobbs Profile Picture
    Tracy Dobbs 42 on at
    Stopped Workflow notifications not appearing in Action Center
     
    As System Admin I am getting an alert in the Action Center.  I want to be able to choose what other users can see/get the stopped workflow alerts/notifications in their Action center.
     
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 18,252 Super User on at
    Stopped Workflow notifications not appearing in Action Center
    Hi,
     
    Are you saying the stooped workflow notification is sent to your action Centre bring a syd admin?
     
    Cam you share the screen shot ?
     
    Also, I don't think the stooped notification is possible in action Centre, I think either alert rules or email notification from workflow is the alternative workaround.
     

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