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Invoice unable to delete due to workflow errorYou mention Supplier. Is this an invoice submitted via Vendor collaboration portal?
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Invoice unable to delete due to workflow errorHi,As the invoice has the status 'In review', the delete option is not available. Are you sure all running workflow instances are canceled?If there is no running instance, you can ask the partner to create a custom script to update the status. Thereafter the pending invoice should be possible to be deleted.
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Invoice unable to delete due to workflow errorHi Frank, Yes I have system adm rights. I even asked the supplier to check on their site if they were able to delete the invoice or do something about it, but they can't either delete or recall the workflow, and on their site is showing as "In Review".Screenshot from supplier's site:
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Invoice unable to delete due to workflow errorDo you have System admin rights? A System admin should see a Cancel button as well in Workflow history.
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Invoice unable to delete due to workflow errorThe cancel or recall option in the workflow is greyed out, the same with the delete option. Screenshots:
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Invoice unable to delete due to workflow errorHi,If you have issue in workflow, restart the AOS services and validate your batches set for workflow. if workflow batches are good then recall your record and try to delete it.I too agree when you encounter with this kind of issue, it is better to attached the screen in reported issueBest Regards,Abhishek V
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Invoice unable to delete due to workflow errorHi,If there is a issue in workflow, you can recall the workflow and delete the transaction.Regards,Bharath Jain
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Invoice unable to delete due to workflow errorHi,In addition to the question from Frank, can you also share the error details for this workflow instance?
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Invoice unable to delete due to workflow errorCan you cancel or recall the workflow? If so, you should be able to delete the invoice afterward.
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