Question Status

dg00171 asked a question on 18 Jun 2013 9:33 AM

I have a Windows Server 2012, GP 13, and Microsoft Outlook 13 (32bit). When I try the email setup, the exchange log on screen reappears as if i typed the incorrect username and password. I've also notice to long black bars will appear in the bottom left hand corner of the login screen.. I've performed this setup before on our development machine with no problems.  The only difference between the machine with the problem and the development machine that works, is that exchange is hosted on the machine that's not working?  

In order for the email function to work in GP13, does the exchange server need to be local or can it be hosted?

Carl Holzhauer responded on 18 Jun 2013 1:14 PM

I wouldn't think it would matter.

Do you have any autodiscover records in DNS?

dg00171 responded on 19 Jun 2013 6:15 AM

After further testing I discovered hosted exchange will work; however, I still have the same problem with the production machine.  I'm still having a problem with gp13 and the email setup. What's strange is after I type in the email and password and push ok, the box will flash away, the password will clear out and two long rectangle black boxes appear in the bottom left hand corner of the dialog box. I know the username and password are correct.  

problem machine: 2012 server, GP13, Outlook 13

working machine: 2008 r2 server, GP13, Outlook 10