any assistance would be greatly appreciated
When adding users into Business Portal I understand there are 2 steps: Sharepoint roles and MBF roles.
Unfortunately I think there is an issue with the Sharepoint roles they are displaying "no access"
Any ideas what is causing this issue?
Try going to the individual SharePoint group and adding users. Your users will almost always be part of multiple SharePoint groups, so you'll need to add users to groups to support that.
Are you logged in as the SharePoint Admin account?
thanks Jonathan and Rob. Appreciate you replying.
In the end I contacted Microsoft. It's necessary to add all users to the Sharepoint Group BP Internal User, this gives users access.
Why the other groups say "no access" I don't really know. Yes, I was logged on as the SharePoint Admin account (the user that installed BP)
Thanks for following up. To clarify, the BP Internal User and BP Administrator SharePoint groups are the only two out of the box SharePoint groups that have access to the Business Portal root site. All other groups provide access for specific subsites (Sales, Financial, Project, etc.). That is why in nearly every case your users will be in more than one group. Normal users will always be in the BP Internal User group and one or more other groups that are specific to their role.