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Suggested Answer
Franckmass asked a question on 15 Feb 2014 1:43 PM

Dear all,

When I try to export data to Excel, the Excel sheet come empty. please how can I fix this issue

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Suggested Answer
Daniele Rebussi responded on 17 Feb 2014 2:03 PM

Can you please also specify Office version? NAV 2013 requires at least Office 2007 SP1.

Also there's a hotfix to apply: mbs.microsoft.com/.../KBDisplay.aspx

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Aleksandar Totovic responded on 16 Feb 2014 2:36 AM

Please, give us a more details. What version you use? Classic or RTC client? From what form/page?

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Franckmass responded on 16 Feb 2014 11:19 AM

I try to export to Excel from Chart of account or for any other page, I use NAV2013, but Excel sheet come without data.

how can I fix it.

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Suggested Answer
Daniele Rebussi responded on 17 Feb 2014 2:03 PM

Can you please also specify Office version? NAV 2013 requires at least Office 2007 SP1.

Also there's a hotfix to apply: mbs.microsoft.com/.../KBDisplay.aspx

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karenk responded on 22 Feb 2014 3:12 PM

Do you already have Excel open when you try this? If so, this is a known bug that has been addressed in a recent hotfix.

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