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Conversational CRM: How to use Sales Agent in Microsoft 365 Copilot (preview)

Learn how to enable Sales Agent in Microsoft 365 Copilot.

dian74 2,477 Most Valuable Professional
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Tiered charges application on Sales Orders in Dynamics 365 F&O

What is a tiered charge?If on a charge is specified the “From Amount” and the “To Amount” for multiple rows, the charge is treated as a “Tiered charge”. One example of their use is in a business scenario in which transportation costs have to be ap...

Paolo Cecchelli 204
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Setting Up reCAPTCHA v2 For Your Realtime Marketing Forms

The February 2026 release of Customer Insights – Journeys has rolled around and with it has come the news that the historical HIP (Human Interactive Proof) captcha on marketing forms is being deprecated. The advice from Microsoft, starting Februar...

Megan V. Walker 1,856 Most Valuable Professional
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Business Central Apps Spotlight: Foundation Pack

[https://www.fenwick.com.au/wp-content/uploads/2025/06/Frame-1010109495-360x200.png] [https://www.fenwick.com.au/blog/2026/02/17/business-central-apps-spotlight-foundation-pack/]The Fenwick Apps Foundation Pack is a collection of essential apps th...

Jake Edwards
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Security overview - Azure Arc

Security gaps often emerge when managing infrastructure across public cloud, private cloud, and on-prem environments. Azure Arc helps bridge those gaps by extending Azure security tools to Arc-enabled servers running anywhere. Read this Microsoft ...

michaeltaranto 281
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Gartner Magic Quadrant for Sales Force Automation Platforms

Finding the right CRM solution can make or break your sales strategy. The latest Gartner Magic Quadrant names Microsoft Dynamics 365 Sales a leader in sales force automation, highlighting its powerful features and adaptability across industries. R...

michaeltaranto 281
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Innovia Consulting Announces Acquisition of 365Vertical and 365 Cannabis, Expandin...

Innovia Consulting Announces Acquisition of 365Vertical and 365 Cannabis, Expanding Its Industry Focused Microsoft Business Applications Portfolio [https://www.innovia.com/hubfs/innovia%20Logo%20160x64.jpg] [https://www.innovia.com/blog/innovia-co...

Tim Britton
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Microsoft to Retire Basic Auth SMTP for Exchange Online: What Business Central & N...

Microsoft to Retire Basic Auth SMTP for Exchange Online: What Business Central & NAV Users Need to Know [https://www.innovia.com/hubfs/innovia%20Logo%20160x64.jpg] [https://www.innovia.com/blog/microsoft-to-retire-basic-auth-smtp-for-exchange-onli...

Tim Britton