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Surviving CRM

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About Surviving CRM

Covering the functional side of Dynamics 365 and Microsoft Power Platform. Analysis of product roadmap and news, upgrade/update guidance, how to improve solution usability, tips for system administrators & customizers.

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FEATURED CONTENT

Check out the latest Sales updates!
Learn about the key capabilities and features of Dynamics 365 Sales and experience some of the new features.

Download overview guide | Watch Sales video

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PRODUCT UPDATES

2019 release wave 2 
Discover the latest updates and new features to Dynamics 365 planned through March 2020

Release overview guides and videos
Release Plan | Preview 2020 Release Wave 1 Timeline

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PARTNER CONSULTING SERVICES

Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings

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ISV

Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal

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FASTTRACK

The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence. 

FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks

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Jukka Niiranen picture
Jukka Niiranen on 12/18/2019 9:11:00 AM
My blog has moved

From 2013 to 2019, the contents of my Surviving CRM blog was syndicated to the Dynamics 365 Community blogs. In December 2019 I decided it was time to move on from CRM focused blogging. You can now find my writings on the Thinking Forward blog, hosted...

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Jukka Niiranen on 11/2/2019 10:44:37 AM
End of Dynamics 365 Customer Engagement Online

I always prefer to use precise terminology when talking about the technologies that are part of my trade. Some might consider me a pedantic guy who’s always correcting some insignificant details in documents or presentations that cover Microsoft technologies...

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Jukka Niiranen on 10/24/2019 9:50:35 AM
Sharing Apps Is Caring

A while ago there was an announcement made on the PowerApps team blog about “Share canvas apps with guests in your organization” . Launched in public preview, this feature makes it (almost) as simple to share apps with a guest user as it is with internal...

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Jukka Niiranen on 9/19/2019 6:30:52 AM
PowerApps licenses and a Dynamics 365 environment

Believe it or not, Dynamics 365 Customer Engagement applications from Microsoft are built on top of Power Platform. No, they didn’t originally start that way, but as the Citizen Application Platform technology from the PowerApps side merged with the...

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