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What's happening?

Clarification required regarding the status of items such as emails, segments, forms, pages, and journeys in Outbound Marketing after it is disabled on the specified date.

Reason:

Outbound Marketing (OBM) is scheduled to be deprecated and disconnected from services globally on the specified date.

Resolution:

Upon the deprecation of Outbound Marketing, the following will occur:

Data Accessibility:

  • Records from Outbound Marketing will remain accessible as they are stored in Dataverse. Customers can access these records via Advanced Find or through make.powerapps > Tables.

Insights and Reporting:

  • OBM insights data will remain available; however, built-in reporting within Outbound Marketing will no longer be available. Customers will need to use their own custom reporting solutions to access and report on this data.

Marketing Pages:

  • Marketing pages from Outbound Marketing will have their services disconnected, and their functionality will cease. However, the records themselves will remain in Dataverse, allowing verification of content such as HTML, but in a stopped state.
  • Real-time marketing forms currently support self-hosting without the need for separate marketing pages. There are no current plans to add separate marketing pages functionality to Real-time Marketing.

Extension Requests:

  • No extensions or exceptions will be granted. After the specified date, Outbound Marketing will be disconnected globally without exceptions.

For additional details, refer to the official transition documentation: