Applies to Product – Dynamics 365 Lifecycle Services
What’s happening?
The customer is unable to set up BYOD export on the entity "Account interval" and receives an error message indicating that the entity is not enabled for the country/region "AU".
Reason:
The "Account interval" entity is configured for specific countries and is not enabled for Australia (AU). The entity has a property indicating it is restricted to certain regions.
The "Account interval" entity is configured for specific countries and is not enabled for Australia (AU). The entity has a property indicating it is restricted to certain regions.
Resolution:
To resolve this, the following steps can be taken: - Consider customizing the "Account interval" entity by removing the region-specific property (CountRegionCodes) that restricts it to certain countries. - Alternatively, create a copy of the "Account interval" entity and remove the region-specific property from the copy to enable its use in Australia.
To resolve this, the following steps can be taken: - Consider customizing the "Account interval" entity by removing the region-specific property (CountRegionCodes) that restricts it to certain countries. - Alternatively, create a copy of the "Account interval" entity and remove the region-specific property from the copy to enable its use in Australia.