Applies to Product -Dynamics 365 Lifecycle Services
What’s happening?
Need to reset the maximum retries defined on the batch task from 5 to 0, as the current setting is causing multiple files to be generated for the same payment journal, leading to significant business impact.
Reason:
The maximum retry field on the batch task level is set to 5, which results in the system attempting to process the same task multiple times, even when errors occur.
Resolution:
To change the number of retries on the batch jobs, follow these steps: 1. Access the documentation provided at Microsoft Documentation. 2. If multiple batch jobs require this change, you will need to update each job individually. 3. Confirm the changes and monitor the batch jobs to ensure that the issue is resolved.
If further assistance is needed, please reach out to support.