Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer is experiencing error messages related to "Potential conflicts - Inventory and General ledger" when running the Inventory Conflict Report for Inter-Unit Accounts Payable (AP) and Accounts Receivable (AR).
Reason:
This arises when subledger transactions, such as inventory transfers, are posted to the subledger but not to the general ledger. This can occur in instances where a transfer happens between warehouses within the same site. The report may highlight these discrepancies if it is viewed based on "Main account categories" linked to the main accounts in question.
Resolution:
- Review the configuration in "Cost accounting integration policies setup Parameters" and "General ledger Chart of accounts Accounts Main account categories" to ensure that the main accounts are correctly linked.
- Test the newly created Inventory Inter-Unit account to verify if it resolves the error message regarding account discrepancies.
- If further assistance is needed, reach out to support to reopen the case for additional attention.