Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The transaction list is not displaying the expected demand or the lot number is not matching. Specifically, sales orders that should appear as 'On Order' in the relevant lists are missing.
The transaction list is not displaying the expected demand or the lot number is not matching. Specifically, sales orders that should appear as 'On Order' in the relevant lists are missing.
Reason:
This may relate to data corruption, which has resulted in the removal of sales order related transactions from the system while the link between the sales order line and transactions still exists.
This may relate to data corruption, which has resulted in the removal of sales order related transactions from the system while the link between the sales order line and transactions still exists.
Resolution:
To maintain data consistency, the following steps should be taken:
1. Request a change of the sales order.
2. Remove the sales line directly by clicking the Remove button on the sales line.
3. Cancel or delete the sales order.
Please test these steps and report any issues encountered during the process.
To maintain data consistency, the following steps should be taken:
1. Request a change of the sales order.
2. Remove the sales line directly by clicking the Remove button on the sales line.
3. Cancel or delete the sales order.
Please test these steps and report any issues encountered during the process.