Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer is experiencing an issue where the ASN (Advanced Shipping Notice) information is being overridden, specifically the Estimated Arrival Date and Time field in the LoadHeaders JSON file.
Reason:
The underlying cause of this is related to the shipping time updates, which can be changed via customization.
Resolution:
- Update the shipping time to reflect the correct Estimated Arrival Date and Time.
- Ensure that the customization settings are reviewed to prevent the overriding of the ASN information.