Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer encounters an error message indicating "The URI is empty" when attempting to create a new product hierarchy.
Reason:
The underlying cause of this appears to be related to synchronization settings not being enabled, which affects the connection required for the operation.
Resolution:
- The customer should ensure that the synchronization settings are enabled.
- If the issue persists, the customer is advised to reset the connection to resolve the error.