Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer is facing an issue where registered sales return quantities are available in inventory and can be consumed without actual receiving of the purchase order. This situation is leading to negative inventory values.
What’s happening?
The customer is facing an issue where registered sales return quantities are available in inventory and can be consumed without actual receiving of the purchase order. This situation is leading to negative inventory values.
Reason:
The underlying cause of this is that the system allows the registration of quantities before the actual receipt of the purchase order, which results in discrepancies in inventory management.
Resolution:
To address this, the following steps should be taken: - Review the official Microsoft documentation regarding inventory blocking to understand the process better. The relevant resources include: - Inventory blocking - Supply Management | Dynamics 365 | Microsoft Learn - Create and maintain an inventory blocking - Supply Management | Dynamics 365 | Microsoft Learn - Confirm if the provided action plan resolves the issue and ensure that the necessary steps are followed to block the quantities until the purchase order is received.