Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer faced issues with registering users for the Dynamics 365 Supply license, specifically related to the integration with Entra ID for external user invitations.
Reason:
The underlying cause of this was the enhancement of user authentication methods for Dynamics 365 Finance and Operations, which required the creation of external user accounts in Entra ID.
Resolution:
- The customer was advised to create external user accounts in Entra ID to facilitate the registration of users for the Dynamics 365 Supply license.
- It was noted that the external user account was successfully created, allowing for the association with the Dynamics 365 Supply license.
- For further guidance, the customer was directed to the official documentation on creating new users and assigning licenses in Dynamics 365, which can be found at the following URL: Create New Users - Finance & Operations.