Applies to Product - Dynamics 365 Supply Chain Management
What’s happening?
The customer encounters an error message "Invalid adjustment type code" when using the "Adjustment in" work creation process as a detour in the item inquiry. This occurs under the following conditions: - Item and location are sent from the item inquiry to the adjustment IN and are auto submitted. - There exist multiple inventory adjustment types in the system. - Counting reason is mandatory on the warehouse. - There is no default counting reason code, but a counting reason group is defined on the mobile device menu item, which can be edited.
Reason:
The underlying cause of this is related to the configuration of adjustment types and counting reasons within the system, particularly when the adjustment in process is utilized as a detour in item inquiry.
Resolution:
- Ensure that the counting reason group defined on the mobile device menu item is correctly configured and that a valid counting reason code is selected during the adjustment process.
- Verify that the adjustment type codes are correctly set up in the system and that they correspond to the adjustment types being used in the process.
- If the issue persists, consider checking for any recent updates or changes in the system that may have affected the adjustment type configurations.