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Applies to Product - Dynamics 365 Supply Chain Management
 

What’s happening?
An error when attempting to set up a connection for the warehouse mobile application using a JSON file. The error message displayed is: "connection configuration is null."
 

Reason:
The code format in the JSON file is incorrect, which prevents the warehouse connection from being established.
 

Resolution:

  • Review and correct the text format in the JSON file to ensure it adheres to the required structure.
  • After making the necessary changes to the JSON file format, attempt to establish the warehouse mobile application connection again.
  • If the JSON file continues to cause issues, consider importing connection settings using a QR code as an alternative method for setup.
If further assistance is needed, please refer to the documentation for importing connection settings via QR code.
Install the Warehouse Management mobile app - Supply Chain Management | Dynamics 365 | Microsoft Learn