Views:
Applies to Product - Dynamics 365 Project Operations

What’s happening?
Unable to delete product dimensions and product variants in a new legal entity due to warning messages indicating that the product has been released to a company and cannot be deleted.

Reason:
The inability to delete the products is due to the fact that they have already been released. The error message "Product has been released to a company and cannot be deleted" occurs when attempting to delete a shared product without first deleting the released products. Additionally, the error "Configurations assigned to product masters cannot be deleted while dependent Product variants configurations exist" indicates that dimensions cannot be deleted if there are variants depending on them.

Resolution:
To delete the product variants and dimensions, follow these steps:
1. Navigate to the Product information management module.
2. Go to Products > Released products and select the item in question.
3. Under the Product tab, navigate to the Product Master section and choose Released product variants.
4. Select a variant and delete it.
5. Return to the Product information management module, then go to Products > All products and product masters. You should now be able to delete the variant you previously deleted from the released variants.
6. Repeat the process to delete other released variants from the released products page, and then delete the variants from the products and product masters page.
7. The same steps can be applied for product dimensions.

Further information at:
- Product information overview - Supply Chain Management | Dynamics 365 | Microsoft Learn
- Product dimensions - Supply Chain Management | Dynamics 365 | Microsoft Learn