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Applies to Product - Dynamics 365 Project Operations
 

What’s happening?
Customers are experiencing difficulties importing resource information from external files, such as Excel or CSV files, into the system.
 

Reason:
This may arise from incorrect mapping settings when using custom files or templates that do not align with the required format for importing resource information.
 

Resolution:

  1. Prepare the resource information in an Excel file or CSV file that you wish to import.
  2. Ensure that the file includes the necessary columns for the additional items you wish to include. If using a custom file, be aware that incorrect mapping may lead to errors.
  3. It is recommended to use the downloaded template as a base for inputting values.
Refer to the following for more information: