Applies to Product - Dynamics 365 Business Central
What’s happening?
Customers may encounter error messages when attempting to use the Cancel option on a Posted Purchase invoice in Business Central, particularly when the invoice includes G/L account line items.
Reason:
The error when canceling a Posted Purchase invoice is related to unneeded tax entries created for the invoices, particularly when the line item is of type G/L account, which does not require a General Product Posting group.
Resolution:
To resolve the error when canceling a Posted Purchase invoice:
- Ensure that the Tax Area Code field is left empty.
- Turn off the Tax Liable option in the invoice details.
- Review the vendor and tax group settings to ensure they are correctly configured.
