Views:

Applies to Product - Microsoft Dataverse

What’s happening?
When grouping records by a field in a custom model-driven app, users encounter a blank row instead of the expected field value. Additionally, some users may experience an error message related to CRM Parameter Filter - Invalid parameter.


Reason:
This may arise due to the Group by column being automatically minimized after grouping the records, which prevents users from seeing the titles. Customizations in the view or form scripts may also contribute to the problem.


Resolution:
To resolve this, users should:

  • Expand the Group by column to view the titles.
  • Check if the "Show As" option is set correctly, selecting "Only" if necessary.
  • Disable any customizations in the view and check if the issue persists.
  • If applicable, add the following flags to the view URL to troubleshoot:
    • &flags=DisableFormHandlers=true
    • &flags=DisableWebResourceControls=true
    • &flags=DisableFormLibraries=true
  • Confirm that the environment used for testing is correct and matches the production instance.
If this continues after these steps, further investigation may be required, and users should reach out to support for assistance.