Applies to Product – Dynamics 365 Business Central
What’s happening?
Blank PDF is generated from Business Central, displaying only white space instead of the expected text from financial documents.
Reason:
This appears to be related to custom reports and codeunits, as the problem does not occur with standard reports. The performance of the report may be affected by the custom code used in the report generation process.
Troubleshooting Steps:
- Check if this occurs with standard reports. If it does not, the problem is likely related to custom codeunits.
- Review the customized reports and codeunits for any performance issues or errors.
- Utilize the performance profiler to analyze the report generation process.
- If the issue persists, consider re-uploading a supported file for further investigation.
- Ensure that the environment is free of customizations to confirm that the issue is not related to them.
- If necessary, escalate the issue to the technical support team for deeper analysis and potential fixes.