Applies to Product - Power Platform Administration
What’s happening?
The asynchronous cascade delete job is stuck in a canceling status, causing integration issues and preventing the completion of the deletion process.
Reason:
The job is unable to be canceled from the backend, and it must complete by indicating a status of either Completed or Failed. The process may take time to safely rollback pending deletions and allow in-progress deletions to complete successfully.
Resolution:
- Attempt to cancel the parent cascade job from the user interface (UI). Note that this can take some time, potentially up to one day, depending on how many records have been collected for the cascade delete.
- If the job continues to cause issues, consider restoring the environment to a state before the cascading deletions started, especially if this is a sandbox environment.
- Set the environment temporarily to AdminOnly mode and disable background processes to stop all asynchronous functions from running. This may allow for bulk cancellation of the job.