Applies to Product – Microsoft Copilot Studio
What’s happening?
The functionality to allow other agents to call a specific agent is disabled, causing delays in support response and resolution.
Reason:
The functionality to enable the "Allowlist" for allowing other agents to call is only available for Classic Bots.
Resolution:
To enable the "Allowlist" so that other agents can call the specific agent, ensure that the bot in use is a Classic Bot. If it is not, consider switching to a Classic Bot to utilize this functionality. If further assistance is needed, please reach out to support for additional guidance.