Views:
Applies to Product - Microsoft Copilot Studio

What’s happening?
A document is directly uploaded to the knowledge of the copilot, but the reference link in the copilot's answer is not clickable and does not navigate to the document.

Reason:
The behavior of the non-clickable reference link is by design, and there is no public-facing documentation specifically addressing this.

Resolution:
  • It has been confirmed that the non-clickable reference link is a default behavior of the system.
  • No further actions are required as this behavior is intended and documented internally, but not publicly available.