Applies to Product - Power Pages
What’s happening?
- Customers are facing errors while attempting to connect their domain from Google Domain to their existing site, specifically related to DNS record settings.
- Customers report that after updating their SSL certificate, the new certificate details are not reflecting correctly on the site, leading to confusion regarding the certificate's validity and configuration.
Reason:
- This with connecting the domain may stem from incorrect DNS record settings or conflicts with existing configurations.
- The mismatch in SSL certificate details is likely due to the portal being enabled for AFD (Azure Front Door) managed certificates, which auto-rotate and may conflict with manually uploaded certificates.
Resolution:
- For connecting the domain:
- Ensure that the DNS records are correctly configured as per the requirements for connecting the domain to the site.
- Verify that the domain is properly added in the site settings and that there are no existing conflicts with other domains or records.
- For SSL certificate issues:
- Check if the portal is enabled for AFD managed certificates by accessing the Azure portal and reviewing the settings under CDN profiles.
- If AFD is enabled, understand that the AFD managed certificate will conflict with any custom certificates uploaded (BYOC). In this case, consider disabling the AFD function and re-uploading the custom certificate.
- If the issue persists, delete all current and old certificates from the Power Pages and upload the new certificate again to see if the correct details are displayed.
- For further assistance, consult the documentation on configuring CDN and SSL certificates for Power Pages, which can provide additional insights into managing custom domains and SSL settings. Add a custom domain name | Microsoft Learn, Configure a site with Content Delivery Network | Microsoft Learn