Applies to Product – Dynamics 365 Field Service
What’s happening?
When an incorrect address is entered on an account in Dynamics 365 Field Service, the map may display the country as USA, even when the actual country is different.
Reason:
This arises when the address is not correctly formatted or ordered, leading the mapping software to lose its search context. This results in the system defaulting to a top search result that may not correspond to the actual address.
Resolution:
Ensure addresses and address formats used is consistent and correct.