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Applies to Product – Power Automate


What’s happening?
Customers are experiencing difficulties in executing Java Web Start applications within the PAD environment, leading to issues with automation and functionality.


Reason:
The underlying cause of this may relate to the installation and configuration of Java components required for the proper functioning of Java Web Start applications.


Resolution:

  1. Ensure that the necessary Java components are installed correctly. Verify the presence of PAD.####.Installer.exe and PAD.####.Installer.Host.exe files.
  2. Follow the installation guide for Java configuration as outlined in the documentation: Java Configuration Installation.
  3. Check if OpenJDK (Open WebStart) is being used and confirm compatibility with the application requirements.
  4. For further troubleshooting, refer to the guide on accessing Java application elements: Troubleshooting Java Application Access.