Applies to Product – Power Automate
What’s happening?
The customer is experiencing difficulties exporting data from the process mining application after applying filters. An error message is displayed indicating that the export task failed due to a proxy authentication issue, specifically a "407" error code.
Reason:
The "407" error indicates that the proxy server requires authentication, which may not have been provided or may be incorrect. This issue commonly arises when the proxy server is configured to require credentials that are not correctly set up in the application.
Resolution:
To resolve this, ensure that the correct proxy settings and credentials are configured for the application or service attempting to make the connection. Additionally, verify that access to the required cloud services is not blocked. If necessary, check the application settings to enable options such as "Keep process model in the cloud."