Applies to Product - Power Automate
What’s happening?
Experiencing an intermittent error with the robot communication while executing a flow that connects to a MySQL database and runs a stored procedure. The error message received is "Encountered an error with the robot communication," and the flow fails to complete as expected.
Reason:
This appears to be related to the cloud flow triggering the desktop flow, which sometimes works as expected but fails intermittently. Additionally, there may be issues with the SQL drivers on the customer's machine.
Resolution:
- Check the version of the SQL driver being used. If the drivers are outdated, they need to be updated to the latest version. The latest versions of the SQL drivers can be downloaded from the official MySQL website.
- It is suggested to reinstall the SQL drivers on the machine, as this might resolve the communication error.