Applies to Product - Dynamics 365 for Finance and Operations (on-premises)
What’s happening?
Customers are experiencing issues with posting revaluation vouchers and reverse transactions in the system. Specifically, the system does not allow posting a new revaluation when attempting to use the same date as a previously posted revaluation or reverse transaction.
Reason:
The underlying cause of this appears to be related to restrictions on using different dates for reverse transactions and original revaluation dates.
Resolution:
- Verify if there are any restrictions in the system regarding the use of different dates for reverse transactions and original revaluation dates.
- Ensure that the production environment is operational and that there is no significant business impact affecting the ability to post revaluations.
- Review the documentation on foreign currency revaluation for General Ledger to assist with the process.
- If the issue persists, consider creating a shadow environment for further investigation, ensuring that consent is provided for this action.