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Applies to Product - Power Apps

What’s happening?
Users may encounter errors when attempting to access Power Apps Studio, including failure to create or join sessions, resulting in an API error with a status of 500.


Reason:
The underlying cause of this may relate to browser settings, local data storage restrictions, or potential service disruptions affecting the Power Apps platform.


Resolution:

  1. Ensure that the browser being used is up to date.
  2. Try accessing Power Apps Studio using the browser's InPrivate, Incognito, or Guest mode.
  3. Attempt to access the service using a different supported browser.
  4. Disable all browser extensions and add-ons that may interfere with the application.
  5. If this persists, refresh the app site and check if the problem continues.
  6. For further troubleshooting, refer to the known issues page: Power Platform Known Issues.
  7. If applicable, follow the steps to enable third-party storage in the browser settings to avoid local data storage issues. For Chrome, disable the flag at chrome://flags/#third-party-storage-partitioning, and for Edge, disable the flag at edge://flags/#third-party-storage-partitioning.
  8. Use the App Monitor to log key activities and identify any errors or performance issues during app execution.