Applies to Product - Power Apps
What’s happening?
Certain users are intermittently unable to access specific functionalities in an application that checks group membership using the MicrosoftEntraID.CheckMemberGroupsV2 function, despite being members of the relevant security group.
Reason:
This appears to be related to network problems affecting the calls made to Azure AD, which may include factors such as VPN, firewall, or proxy settings that could stall or block the requests.
Resolution:
- Verify if the affected users are indeed members of the security group in question.
- Check for any network security enforcements (such as VPNs, proxies, or firewalls) that may be impacting the connectivity for the users experiencing issues.
- Enable logging in the application to capture relevant data and identify any patterns or specific errors when this occurs.
- Conduct tests with impacted users to reproduce this and gather more information on the circumstances under which it occurs.
- Consider creating a new instance of the Microsoft Entra ID connection in the application to see if this persists.