Applies to Product -Dynamics 365 Field Service
What’s happening?
Resource Schedule Optimization is failing to run, reporting the operation reason as 'None' despite available resources in the same territory.
What’s happening?
Resource Schedule Optimization is failing to run, reporting the operation reason as 'None' despite available resources in the same territory.
Reason:
The failure in Resource Schedule Optimization may be due to missing privileges for the user.
Resolution:
Verify that the user has the necessary privileges and roles assigned.
See Configure Resource Scheduling Optimization - Dynamics 365 Field Service | Microsoft Learn for more information.