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Applies to Product - Power Pages


What’s happening?
Unknown forum posts are visible on a customer portal that is intended for secure activities.


Reason:
The presence of unauthorized forum posts suggests potential unauthorized access or misconfiguration of the portal's settings, allowing forum-related features despite the portal being designed for secure activities.


Resolution:

  1. Verify the configuration settings of the portal to ensure that forum-related features are disabled.
  2. Disable any child forum pages that remain accessible even after the parent forum page has been deactivated.
  3. Confirm with the product team why the child pages are still accessible and ensure that all security measures are intact to prevent unauthorized content creation in the future.