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Applies to Product - Power Pages


What’s happening?
Customers encounter an error message stating, "We received too many requests from this IP, please try after some time," when attempting to access a Power Apps environment, particularly under high user load conditions.


Reason:
This may be related to the Web Application Firewall (WAF) settings that limit the number of requests from a single IP address to prevent DDoS attacks. Specifically, the error occurs when the number of concurrent users exceeds the configured limits.


Resolution:
To resolve the "too many requests" error from a specific IP in Power Apps, the following steps can be taken:
Configure WAF Rules:

  1. Go to the Power Platform Admin Center.
  2. Under the Performance & Protection card, turn on "Enable Web Application Firewall."
  3. Create a WAF rule to limit the number of requests. For example:
  • Rule name: Allow1500RequestsIn5Mins
  • Rule type: Rate limit
  • Rate limit in minutes: 5 minutes
  • Requests allowed within rate limit: 1500
  • Match type: Request URI
  • Match value: /
  • Traffic settings: Deny
Monitor User Load:
  1. Conduct load testing to determine the maximum number of concurrent users that can be supported without triggering the error.