Applies to Product - Power Pages
What’s happening?
Errors occur when using a choice field on a form in Power Pages when the option "Selecting multiple choices is allowed" is enabled. The form does not render correctly, and an error message is displayed.
Reason:
This may be related to customizations on the page that impact the way the choice field is displayed. Additionally, loading an external jQuery library that conflicts with the built-in version in Power Pages can lead to rendering errors.
Resolution:
- Remove any external jQuery library scripts from the page, specifically the script that loads jQuery from an external source.
- Ensure that the configuration for the choice field is set up correctly according to the documentation for basic forms and multi-step forms.
- Test the form by creating a new blank page and adding the choice field to see if the error persists.
- If this continues, check for any console errors on the portal and resolve them to ensure the control loads correctly.